To access the Complete RO screen, open the Service menu and select Complete RO .
Ready to Submit : Lists repair orders completed by technicians waiting to be reviewed and invoiced
Submitted : This option only applies to organizations that are set up with approval levels, repairs are first submitted and approved by a manager before a higher level manager will invoice repairs.
Invoiced : Repair orders that have been completed, approved, and invoiced.
Rejected : Lists repair orders that have been voided.
The search field allows you to search for repair orders by the unit number, description, or repair order reference number.
The Non-Repair Bill and Create New RO links can be used to create bills for non-repair services and to create repair orders from scratch
A pop up window displays repair order and unit details at the top, with labor details listed on the left hand side and parts on the right hand side.
New repair orders can be created from scratch from the Complete RO screen, skipping over the service board check in process and technician repair order process.
If your organization has multiple shop locations, a location needs to be entered before searching for units.
Matching units are listed after picking a location and entering 3 or more characters in the search unit field. Click the Select button to start the repair order for a unit.
Adjust the quantity, as needed, and click Issue Part .
The part will be added to the parts list.
Note - in this example the part is highlighted in red because I've added a part with VMRS restrictions. This part is not normally associated with the PM A Service and it is red to warn me that I may be using the wrong labour activity for this part.
Click Close when you are finished issuing parts.