Tech RO: Technician Walkthrough (Video)
Introduction This article and video walk service technicians through how to create and complete a repair order in EMDECS using the Tech RO portal. Video Walkthrough Click on the square at the bottom right-hand corner to view the video in full screen ...
Service Board Overview (Video)
Introduction This video and article provide an overview of the Service Board screen. Video Walkthrough of the Service Board Click on the square at the bottom right-hand corner to view the video in full screen mode. Overview of the Service Board ...
Part Master Overview (Video)
Introduction This article provides and overview of the Part Master screen in EMDECS and how to modify part settings in EMDECS. Video Walkthrough of Part Master Click on the square at the bottom right-hand corner to view the video in full screen mode. ...
Holland ELI-te Fused Cable Installation Instructions
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Service Manager - How to add a Technician/setup a new Technician
To Manage your employee or add a new technician to your current employee list, open the Administration menu, select User Accounts, and then select Employee Manager. To add a “New Employee/Technician”, click on the green plus ‘New Employee' button at ...